Language: English

Course Duration: 1-2 Hours

Upon completion, participants will receive a certificate of eLearning completion and 1 National Coaching Certification Program (NCCP) Professional Development (PD) Point (if applicable).

Volunteers are the public face of community events, non-profit organizations, and the corporate sponsors that support those events and organizations. Volunteer workforces should be diverse and inclusive, and every volunteer should feel safe, respected, and appreciated at all times. This course educates volunteer workers about acceptable and unacceptable attitudes and behaviours, how to respond appropriately, and their role in supporting a respectful, productive volunteer environment.

This course has been developed by the Canadian Diversity Initiative.