Upon completion, participants will receive a certificate of eLearning completion and 1 National Coaching Certification Program (NCCP) Professional Development (PD) Point (if applicable).

This program examines the challenges facing volunteer-based organizations that must recruit, train and retain volunteers. It describes the 7-step approach to orientation/training and details the elements which apply to any system of properly administering the volunteer application process through to placement. Also, it focuses on the orientation process and discusses the role of technology in training/orientation.

This course has been developed by Brock University's Centre for Sport Capacity and Sport for Life.